We have two computers that have Adobe Acrobat 9.5.5 installed. Adobe itself seems to work just fine. However, there are two other pieces of software installed on the computer that use the Amyuni Document Converter 400 to convert or save files as a PDF. They have no problems right clicking on a file and using the "send to" feature in Windows to save a file into the application. However, when they open a PDF using Adobe Acrobat 9.5.5 and click File-> Save As and then select the program (example: eFileCabinet) that uses the document converter, Acrobat freezes and they have to use task manager to end the process. They are using Windows 7 Professional 64 bit with plenty of memory and CPU resources. The event log clearly shows Adobe Acrobat hanging. What, if anything, can we do? Any suggestions outside upgrading to the latest version of Acrobat? Have you seen anything like this?
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