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Printing to Adobe PDF - non-existant print queue or hanging up error

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When printing to a pdf, the process is getting stuck in the printing/saving part of the process. As the attached image will show, the pop-up window shows the file name in the Document Name list, but it defaults to the file entitled "06-2013 Newsletter" (my apologies for all the black scribbles; they're there for privacy's sake). I am unable to select the name of the file I'm printing (in this case, "Combined"); it would appear that the pdf is trying to save into a file that already exists. I thought that perhaps the print queue needed to be cleared, but under Devices and Printers, "See what's printing" for the Adobe PDF printer shows nothing in the queue. The task then comes to a standstill and I am unable to continue.

 

 

After researching the issue, the only advice I can find is to do a "hard delete" of everything printing or spooling on my server to hopefully "force out" the stuck jobs, but this is not really an option during a busy workday when multiple jobs are printing at any given time. Is there a more simple solution that I am missing? Screenshot pdf problem.jpg


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