Hello, I have been using Adobe Acrobat X Pro for the past few years now, making pdfs and sending them off to clients. However, recently, a few of my clients have told me they cannot print the documents.I’m trying to figure out if this is on my end of their end and how I can fix the problem. One of my clients said he can print the individual pdf documents, but when I combine them into one complete document he cannot print that. He states, “When I open the .pdf and ask to print it, a box pops up and says it is “flattening” the doc and a timeline appears with that message and gets to 93%, then faults out and an Adobe Document window appears saying “The document could not be printed.” I close that window and another adobe window appears and says “No pages were selected for printing.”
The other clients said the first 4 pages printed and then stopped and he got an error message saying “the document could not be printed” and then “there were no pages selected to print”
Looking for help on where to start to try and fix this problem.