I am using a Kyocera 5050 in my office installed as a network printer that utilizes local authorization codes for each employee in order to track printing usage. Normally, a print job will be sent to the printer and a box will pop up asking for credentials (the username and password for the printer). The printer will authorize the print job and then print it. I have one employee which cannot print PDF's from Acrobat. I tried updating the printer driver, Acrobat is up to date, and he has no trouble printing from any other application. Tried installing Adobe Acrobat Reader in order to see if it was just Acrobat, and Reader will not allow printing either. The computer will send the print job to the printer, but the printer rejects the credentials and will not print the job. No other employee has issues so it isn't a network issue, and his credentials work in any other software outside of Adobe products so I'm assuming that the issue lies within Adobe's software. Any ideas?
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