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Acrobat Standard DC - the option to print to PDF keeps disappearing

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We are using Acrobat Standard DC in a Windows 7 environment (64 bit).  A very small percentage of our users repeatedly loses their PDF printer in the devices and printers area so they aren't able to print from other software to PDF.  We run a repair on the Acrobat program and the printer comes back, but we shouldn't have to keep doing that.  Is there a permanent fix for this?


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